Terms and Conditions

2. Website and services

Nextzen provides information about technology, software, consulting and digital services, which may include business software, ERP, point-of-sale solutions, custom development, cloud services and related offerings. Website content is provided for general information and does not by itself create a service contract, subscription or commitment to deliver a particular feature or outcome.

The scope, features, fees, delivery schedule, support arrangements and responsibilities for any purchased or commissioned service will be set out in the applicable proposal, order, statement of work, subscription terms or other written agreement.

3. Acceptable use

You agree to use this website lawfully and responsibly. You must not:

• Use the website in violation of applicable laws, regulations or third-party rights.
• Attempt to gain unauthorised access to the website, its servers, accounts or connected systems.
• Introduce malware, malicious code or material intended to disrupt or damage systems.
• Probe, scan or test the security or vulnerability of the website without our prior written permission.
• Scrape, copy, harvest or reuse website content or data through automated means in a way that is unlawful or unauthorised.
• Misrepresent your identity, impersonate another person or submit information that you are not authorised to provide.
• Interfere with the availability, performance or normal operation of the website.

4. Accounts and information you provide

If a Nextzen product or service allows you to create an account, you are responsible for providing accurate information, keeping login credentials confidential and taking reasonable steps to protect access to your account. You should notify us promptly if you become aware of suspected unauthorised access or use.

You are responsible for ensuring that information, materials and instructions you submit are accurate and that you have the rights and permissions needed to provide them. Product-specific account, security, payment, data-processing and user responsibilities may be described in separate agreements or documentation.

5. Intellectual property

Unless otherwise stated, the website and its content—including text, graphics, visual designs, logos, trademarks, icons, layouts and other materials—are owned by or licensed to Nextzen and are protected by applicable intellectual property laws.

You may view the website and use its content for your personal or internal business reference. You must not reproduce, modify, distribute, publish, sell or commercially exploit website content without our prior written permission, except where permitted by law. All third-party names, logos and marks remain the property of their respective owners.

Ownership and permitted use of software, deliverables, source code, designs, documentation and other work produced for a client will be governed by the applicable written agreement.

6. Quotes, proposals and payments

Any prices, estimates, feature descriptions, timelines or proposals shown on the website or shared during an initial enquiry are indicative unless expressly confirmed in a written offer or agreement. A proposal may be subject to scope confirmation, technical review, availability, taxes and other stated conditions.

Fees, payment milestones, taxes, renewal terms, refunds, late-payment consequences and any applicable cancellation charges will be governed by the relevant quotation, invoice, subscription terms or service agreement. Do not rely on this website as a substitute for those documents.

7. Third-party services and links

The website may refer to or link to third-party websites, tools, platforms, payment providers or services. These are provided for convenience or information. Unless expressly stated in a separate agreement, Nextzen does not control and is not responsible for third-party content, availability, security, policies or services.

Your use of third-party services may be subject to their own terms and policies. You should review those terms before using the relevant service or sharing information with its provider.

8. Website availability and changes

We aim to keep the website useful and available, but we do not guarantee uninterrupted, error-free or secure access at all times. Access may be limited, suspended or interrupted for maintenance, updates, security, technical issues or circumstances beyond our reasonable control.

We may update, remove or change website content, features or services at any time. We are not obliged to keep any particular content or feature available unless we have agreed to do so in a separate written contract.

9. Disclaimers

To the extent permitted by applicable law, the website and its general information are provided on an "as is" and "as available" basis. We do not make a general warranty that the website will be uninterrupted, free from errors, compatible with every device or suitable for a particular purpose.

Information on the website is not professional, financial, legal or other specialist advice. You should assess whether a product or service is appropriate for your requirements and obtain independent advice where necessary. Any warranties or service commitments for a purchased product or commissioned project must be stated in the applicable written agreement.

10. Limitation of liability

To the maximum extent permitted by applicable law, Nextzen will not be liable for indirect, incidental, special, exemplary or consequential loss, or for loss of profits, revenue, business opportunity, goodwill, anticipated savings or data arising from or connected with your use of, or inability to use, this website.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Where liability relates to a separately contracted product or service, any agreed liability provisions in that contract will apply. These website Terms do not replace or override those provisions.

11. Indemnity

To the extent permitted by applicable law, you agree to be responsible for claims, losses, liabilities and reasonable costs arising from your unlawful use of the website, your breach of these Terms or your infringement of another person's rights. This clause does not apply to the extent a claim results from our own unlawful conduct or liability that cannot legally be transferred to you.

12. Suspension and termination

We may restrict or suspend access to the website where reasonably necessary to protect the website, users, our systems or third parties, to address suspected misuse or to comply with law. Where appropriate and reasonably practicable, we may provide notice of the action.

Ending or restricting access to the website does not automatically end a separate product subscription or service agreement. Those arrangements are governed by their own terms.

13. Governing law

These Terms are intended to be interpreted in accordance with the laws applicable in Bangladesh, without limiting any mandatory consumer or other legal protections that apply to you. Any dispute concerning these website Terms will be subject to the jurisdiction of the competent courts of Bangladesh, except where applicable law requires otherwise.

14. Changes to these Terms

We may revise these Terms from time to time. The updated version will be published on this page with a revised "Last updated" date. Changes apply from the date they are posted unless a different effective date is stated. Your continued use of the website after changes are published indicates your acceptance of the revised Terms, to the extent permitted by applicable law.